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Customer satisfaction survey

Thank you for making us your favourite and a landmark destination in Chennai! We truly hope you have enjoyed your visit to Forum. Please spare a few moments to complete this Guest Satisfaction form which will help us to improve our service.

Name*
City*
Locality*
Email*
Contact Number*
Occupation*
Age*
 12-19 20-29 30-39 40-49 50+
1. Does the variety of brands meet your shopping needs?
 Yes No
If no, tell us how we can it better
2. Number of times you visit Forum Vijaya Mall in a month.
 Less than 2 times 3-5 times 5-7 times More than 7 times
3. Any suggestion?
Please rate us!
Customer Service
 Excellent Good Average Poor
Variety of Brands
 Excellent Good Average Poor
Parking ease of entry/exit
 Excellent Good Average Poor
Mall Events
 Excellent Good Average Poor
Restroom Experience
 Excellent Good Average Poor
Restroom Cleanliness
 Excellent Good Average Poor
Free Wi-Fi
 Excellent Good Average Poor
ATM
 Excellent Good Average Poor
In-mall Navigation
 Excellent Good Average Poor
Food Court Offerings
 Excellent Good Average Poor
Food court amenities
 Excellent Good Average Poor
Overall experience in the mall
 Excellent Good Average Poor
4. Spend per visit
 Upto 2000 2001-5000 5001-8000 Above 8000

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